Payment methods for Monthly Apartment Livemax

Reception0120-713-860 TEL:03-3505-3030

payment method

You can choose to pay for your monthly apartment or at .

Credit card payment

The payment will be automatically debited from your contracted financial institution account in accordance with the terms and conditions of each card member.
Please check the card name, name, membership number, expiration date, etc. before applying.

Important Notice

  • Payment method is lump sum payment only. (If you wish to change to revolving payment, etc., please contact each card company.)
  • When signing a new contract, please pay the full initial fee within three days (business days of the financial institution) from the date of application.
    Please make your monthly payments by the due date.

Accepted cards

  • Visa Card
  • master Card
  • JCB Card
  • Diners Club Card
  • American Express Card

Online payment process

  1. Step
    1
    Please enter your customer number and contract number

    Please enter your customer number and contract number

    Customer number andEnter your contract number and click the "Next" button.

  2. Step
    2
    Choose your preferred payment method

    Choose your preferred payment method

    If you wish to pay by credit card,Please press the "Credit Card Payment" button.
    If you wish to pay at a convenience store,Please press the "Convenience store payment" button.

  3. Step
    3
    Enter your credit card details

    Enter your credit card details

    Credit Card Numberdate of expirycard holderEnter the security code and press the "Next" button.

    Security code display location
    For VISA, Master, and JCB cards (back side)
    For VISA, Master, and JCB cards (back side)
    American Express Card (front)
    American Express Card (front)
    Please check the details and if there are no problems, press the "Confirm" button. If there are any corrections, press the "Back" button.

    Please check the contents and if there are no problemsPlease press the "Confirm" button.
    If there are corrections,Please press the "Back" button.

    (For 3D Secure enabled cards)
    If your card is compatible with 3D Secure, the "Identity Authentication Service" screen will appear. Please enter your password and click the "Send" button.

    What is 3D Secure?
    "3D Secure" is an online identity authentication technology developed by VISA, and its use is recommended by international card brands VISA, MasterCard, and JCB.
    When making a credit card payment for online shopping, you are required to enter your credit card information (card number, expiration date, etc.) along with a password that only you, who has registered in advance with the card issuing company, will know. This is a system that prevents fraudulent use, such as purchases made under false names by third parties.
  4. Step
    4
    Completion screen

    Credit card payment completed

    If the payment is successful, a completion screen will be displayed.

    If you receive an error like the ones below, please contact us or your card company.

    Error screen

Convenience store settlement

You can easily pay at your local convenience store 24 hours a day, including on your way to work.

Important Notice

  • To make a payment at the store, you will need a special payment number. Please be sure to print the screen or write down the number.
  • Convenience store payment is not available for contracts whose payment deadline has passed.
  • Regarding receipts: The receipt issued at the convenience store cash register is the official one.
  • If the payment amount is 300,000 yen or more, convenience store payment cannot be used.

Available at:

  • Seven-Eleven
  • Lawson
  • Family Mart
  • Daily Store

Online payment process

  1. Step
    1
    Please enter your customer number and contract number

    Please enter your customer number and contract number

    Customer number andEnter your contract number and click the "Next" button.

  2. Step
    2
    Choose your preferred payment method

    Choose your preferred payment method

    If you wish to pay by credit card,Please press the "Credit Card Payment" button.
    If you wish to pay at a convenience store,Please press the "Convenience store payment" button.

  3. Step
    3
    After confirming your personal information, please select a convenience store.

    After confirming your personal information, please select a convenience store.

    Please check the contents and if there are no problemsPlease press the "Next" button.
    If there are corrections,Please press the "Close" button.

    Convenience store payment input

    Select the convenience store where you would like to make your payment and click the "Next" button.

    Convenience store payment confirmation

    Please check the contents and if there are no problemsPlease press the "Confirm" button.
    If there are corrections,Please press the "Back" button.

  4. Step
    4
    Payment methods at convenience stores

    Payment methods at convenience stores

    Payment methods vary depending on the convenience store you select, so please check the payment procedures for each convenience store.